Frequently Asked Questions
We ship internationally; shipping cost, delivery windows, and duties vary by destination and are calculated at checkout.
We accept returns on unopened products within 30 days. Opened products with manufacturing defects may be eligible for replacement or credit - contact support with photos and order details. Handling and shipping fees are non-refundable.
Most orders are processed within 1–2 business days. You’ll receive a shipping confirmation email as soon as your order is on its way.
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to follow your package’s progress online.
You can reach our support team anytime via email at support@theforbiddenfruit.com
We typically respond within 1–2 business days.